Opportunity Description
Customer Support Team Leader (Night Shift, Dutch)
Todos los candidatos deben asegurarse de leer atentamente la siguiente descripción del puesto y la información antes de enviar su solicitud.
- Hybrid in Malta (Relocation package provided)
- Salary: €35-40k (DOE) + Night shift allowance + Bonus
- Great benefits with an opportunity to work with a mature and well-known brand
An established online gaming business is looking to hire a Customer Support Team Leader to oversee evening operations and lead a team of customer support professionals.
This is a hands-on leadership role focused on team performance, service delivery, and ensuring a consistently high-quality customer experience across multiple support channels.
Responsibilities
- Lead, coach, and develop a team of Customer Experience Agents.
- Monitor service levels, response times, and custome...
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