Team Lead in Retail at Roots

Join Roots as a Team Lead in Calgary, Alberta, inspiring a customer-first culture while supporting store operations. Motivate your team to achieve sales goals and deliver exceptional service.

As a Team Lead, you will connect the leadership team to sales associates. Your role requires over one year of retail experience, strong organizational skills, and a passion for customer service. You'll assist management in daily operations, ensuring a positive shopping experience for customers and overseeing team performance.

Key Responsibilities:
• Lead and motivate sales associates to achieve performance targets
• Model exceptional customer service and selling behaviors
• Support new associate onboarding and training
• Assist in resolving customer service issues and concerns
• Ensure adherence to all store policies and procedures

Requirements:
• 1+ years experience in retail, luxury retail preferred
• Proven leaders...