Team Lead, R&D Iss Global Support Center

The Position
La siguiente información ofrece un resumen de las habilidades, cualidades y cualificaciones necesarias para este puesto.
Team Lead – R&D ISS Global Support Center (Sant Cugat)
The Opportunity
We are looking for a people‑oriented leader with a vision for digital transformation to build and grow a dedicated service hub from the ground up. The role involves leading and managing a high‑performing team that provides support to our global R&D “customers,” enabling scientists and engineers to focus on life‑changing innovation while driving the evolution of the team through digital transformation and internal process innovation.
Your main responsibilities
Build a New Service Hub: Establish and evolve a dedicated operational excellence center in Spain, managing and coaching a diverse team of specialists.
Lead with Empathy & Vision: Act as a relationship‑focused leader, balancing high‑empathy service with a strategic vision for process automation a...