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Team Lead, Sales

AirAsia

Sepang, Selangor, Malaysia Full-time June 15, 2026
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Opportunity Description

Job Description

Functional Responsibility

  • Supervising the day-to-day activities of Sales Officers.

  • Identify opportunities to strengthen customer relationships and encourage sales officers to up-sell every Airasia product that can be added into the flight ticket such as insurance, meals, duty free, merchandise, baggage and seat assignment.

  • Responsible for achieving the Monthly team sales target and keeping the weekly target track.

  • Ensure the team maximises every sales opportunity to increase sales revenue on each booking.

  • Backup support and coach all team members on conducting sales activities at the counter such as selling air tickets, serving customers for managing bookings and other lines of businesses.

  • Contacting potential or existing customers to inform them about a product or service using scripts. Answering questions about products or the company. Asking questions to...

  • Full-time Supervisors of Sales Workers

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