Team Lead – Telemarketing

Position Summary

We are seeking an experienced and results-driven Team Lead – Telemarketing to manage, coach,and motivate a team of telemarketers. The ideal candidate will be responsible for driving leadgeneration, improving conversion rates, ensuring high-quality customer interactions, and achievingteam performance targets.

Key Responsibilities

• Team Management
• Lead, supervise, and motivate a team of telemarketing executives.
• Conduct regular team huddles, coaching sessions, and performance reviews.
• Monitor attendance, productivity, and adherence to schedules.
• Foster a positive and high-performance team culture.
• Performance & Sales Management
• Ensure achievement of daily, weekly, and monthly lead generation or sales targets.
• Track team KPIs and provide actionable feedback to improve performance.
• Analyze conversion metrics and identify opportunities for improvem...