Team Lead (TL) – Collection

What is Team Lead (TL) – Collection – MMBL?

• Responsible for directions & coordination regarding collections & recovery of assigned portfolio, bad debt analyzing, monitoring, and reporting. Lead the branch FCDOs effectively to ensure the achievement of assigned collection & recovery benchmarks in accordance with MMBL policies and SBP regulations.

What Team Lead (TL) – Collection MMBL does?

Collection Management

• Conducting portfolio performance reviews and proactive collection perusal, ensuring key portfolio indicators NPLs 210+ DPD C/Off are within the assigned benchmarks.
• Maintain and record all accounts, commitments and PTP made with the customers.
• Implement and monitor appropriate collections activities to ensure customers pay to agreed terms and maintain the C&R log accordingly.
• Ensure that there is adequate feet on street availability area-wise /bucket-wise/ segment-wise and obtain...