Team Leader

We currently have an opportunity for a Team Leader. Join our team and play a key role in ensuring operational excellence and responsive service delivery. Reporting to Service Manager, you’ll help deliver high-quality outcomes that support our essential services.

Te Kwhiringa | The Opportunity

Downer Direct is an integrated operations hub that exists to provide a single, trusted point of contact for internal (Contract Managers and other contract team members) and external (customers and sub-contractors) stakeholders within our Social Infrastructure & Citizen Services business (SI&CS). Our purpose is to make access to services simple, reliable and responsive connecting people to the right support at the right time. By combining compassionate service with operational excellence, Downer Direct strengthens trust between the business, our customers and our communities.

The individual in this role will be responsible for managing a team of Service Delivery Coordin...