Team Leader - Front of House - Pret a Manger

Pret A Manger - Shift Leader - Front of House

THE RIGHT PRET PEOPLE

• Support and coach the team to ensure they reach their potential in both the shop and kitchen
• Support the training pathways to ensure training happens on time
• Lead by example and be hands‑on when required
• Assign duties amongst team members to match individual productivity rates, skill sets and current responsibilities
• Coach the team for good performance by offering good regular feedback and praises

AMAZING SERVICE

• Lead the Speed of Service principles
• To ensure the team consistently follows the 6 Key Points of Service
• Follow the MBWA principles
• Empower the team to deliver engaging Joy of Pret activities
• Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous
• Ensure the Coffee Calling System is followed efficiently
• To ensure all Marke...