Team leader

Job Summary

The Team Leader – Admission Counseling is responsible for leading a team of admission counselors, ensuring achievement of admission targets, improving lead conversion rates, maintaining counseling quality, and delivering an excellent student and parent experience throughout the admission process.

Key Responsibilities

• Team Management & Leadership : Lead, mentor, and motivate a team of admission counselors.
• Conduct daily huddles, performance reviews, and coaching sessions.
• Manage team productivity, attendance, and engagement.
• Admissions Target Achievement : Drive monthly, quarterly, and annual admission targets.
• Monitor individual and team conversion performance.
• Develop strategies to maximize enrollments and revenue.
• Lead Management & Conversion: Ensure proper lead allocation and follow-up.
• Track inquiry-to-admission conversion ratios.
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