Team Leader Service 西餐厅领班

• In the absence of a Supervisor, conducts shift briefings to ensure hotel activities and operational requirements are known
• 在主管缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求。
• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
• 在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。
• Supervise cash handling and banking procedures
• 监督现金的处理和存放程序。
• Prepare daily banking and cash flow reports
• 编制每日存款和流动资金报告。
• Establish and instruct staff in cash security procedures
• 制定并指导员工执行现金安全制度。
• Deal with irregular payments
• 处理异常的付款情况。
• Supervise the maintenance of service equipment
• 监督服务设备的维护保养。
• Monitor standards of guest facilities and services
• 监督客用设施和服务的标准。
• Control stock and monitor security procedures
• 控制存货和监督保安成序。
• Assist with menu and wine list creation
• 协助菜单和酒水单的设计工作。
• Supervise functions
• 监督各项职能。
• Supervise outlet service
• 监督餐厅的服务。
• Works with Superior on manpower plan...