Opportunity Description
We are looking
for a
Team Leader, Shophouse to join our team!
Job Responsibilities
Support the F&B Manager in the daytoday operations of ShophouseLead and supervise the service team during shifts to ensure smooth operations and consistent service standardsDeliver warm, attentive, and personalized guest service in line with ShangriLa brand valuesMaintain strong knowledge of food, beverage, menu items, and service proceduresEnsure hygiene, food safety, and workplace safety standards are consistently upheldAssist in onboarding, training, and coaching team members to enhance service performanceMonitor staff grooming, punctuality, and readiness for serviceHandle guest feedback and service recovery professionally and promptlyConduct regular checks on outlet cleanliness, setup, and miseenplaceSupport administrative duties, shift ...
Permanent
Supervisors of Food Preparation and Serving Workers