Team Operations Manager

We are recruiting for a Team Operations Manager in our Manchester office. This role is being offered on a permanent, full-time basis.

Your Role

• To manage all paralegals effectively and ensure that they reach and maintain competence to perform their roles and responsibilities.


• To manage the day-to-day operation of the team ensuring delivery to clients within SLA.


• To manage resources effectively within team.


• To manage performance and development of members of the team.


• To deliver for clients in respect of the work within operational team and deal with client queries relating to the team as and when required. Some client contact may required. 

Responsibilities

Team leadership 

• Assign tasks and delegate work to team.


• Monitor employee performance and provide feedback. 


• Conduct performanc...