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Tech Helpdesk (M/F)

Voyage Privé

Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Full-time June 09, 2026
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Opportunity Description

Job Description

Within the Office IT team, the Tech Helpdesk plays a key role in ensuring smooth day-to-day IT operations by providing first- and second-level support to both French- and English-speaking users. The role contributes to the management of the IT equipment lifecycle, supports the maintenance of the campus IT infrastructure, and participates in the continuous improvement of internal tools and processes.

This position is ideal for an IT professional looking to develop hands-on technical skills in a dynamic, user-facing environment.

MISSIONS

User Support & Assistance

  • Provide daily technical support to end users (hardware, software, and basic network issues)
  • Diagnose incidents, investigate root causes, and propose appropriate solutions
  • Ensure clear, professional written and verbal communication with users
  • Escalate complex issues when necessary and follow up until resolution

    • I...

    Full-time Computer Occupations

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    Opportunity Details

    Location Aix-en-Provence, Provence-Alpes-Côte d'Azur
    Country France
    Type Full-time
    Category Computer Occupations
    Posted June 09, 2026
    Deadline July 19, 2026

    About Voyage Privé

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    Voyage Privé

    Aix-en-Provence, France

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