Tech Support Specialist

We’re looking for a detail-oriented, customer-focused Lending System and Level 1 Technical support specialists to join our business-to-business call center. In this role, you’ll be the first point of contact for our team members, helping them troubleshoot issues, navigate lending/vendor platforms to help keep their operations running smoothly. You’ll work within established processes to deliver an excellent customer experience. This is a fast-paced opportunity for someone who enjoys problem-solving, delivering great service, and adapting to ongoing business and technology changes.

We offer:

+ A comprehensive 10-week training program to build your technical and professional skills.
+ An established knowledgebase of articles for troubleshooting and problem solving.
+ Flexibility to build your own monthly hybrid schedule, with a mix of days, evenings, and minimum 1 Saturday per month.
+ A collaborative, supportive team environment.
+ A strong manager‑to‑emplo...