Technical Account Manager - (Fluent German)

What You’ll Do:
The Technical Account Manager (TAM) - E-Invoicing & Live Reporting is an important member of Avalara's customer support organization, responsible for managing strategic enterprise relationships and ensuring compliance with local regulatory demands.
You will be the primary technical contact and escalation point for high-value customers using Avalara's E-Invoicing and Live Reporting (ELR) solutions. You'll deliver expert technical support and an exceptional customer experience, while being a trusted partner in helping customers meet complex regulatory requirements.
You'll work with teams across product, engineering, compliance, and support to resolve technical issues and advocate for your customers' needs.
You will report to the Diorector, Product Support.
What Your Responsibilities Will Be:
- Be the primary technical advisor for assigned enterprise accounts using Avalara's ELR solutions.
- Ensure timely resolution of complex technical issues and esca...