Opportunity Description
Technical Account Manager - George Region (only)
George, South Africa | Posted on 24/04/2026
Ontec has a diverse team made up of innovative and competent individuals. The company not only drives performance for employees to excel on a professional and personal level but rewards this performance. People here are satisfied, challenged and happy, which makes it a perfect working environment.
Job Description
Scope: To ensure that the daily, weekly, and monthly operations and reconciliations—financial, technical, and otherwise—are according to expectations and to enhance the customers' experience by providing value added services from a technical perspective.
Key Performance Areas:
- Support customers based on products and services contracted as per SLA.
- Plan and meet SLA response times.
- Customer Support Tickets managed and closed timeously.
- Conduct Customer Training to cu...
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