Technical Account Manager (TAM) (Hiring Immediately)

Technical Account Manager

The Technical Account Manager (TAM) serves as a trusted technical advisor, building and managing the relationship between Rapid7 and its most significant enterprise and federal accounts. This role is crucial for guiding customers through successful deployment, ensuring product adoption, and maximizing the use of Rapid7 solutions to achieve their desired security outcomes and long-term technical success.

About the Role

As a Technical Account Manager, your primary responsibility will be to ensure customer success through strategic technical partnership.

Specifically, your focus will be to:

• Understand customer business and security objectives and apply technical expertise to drive successful outcomes
• Serve as the technical owner for assigned accounts, supporting both planning and execution needs
• Go beyond break/fix support by helping shape customer strategy and long-term security programs
  Full-time nan