Technical Business Analyst (Salesforce)

We are seeking an experienced Senior Technical Business Analyst to join a transformation program focused on optimising customer, operational, and integration processes within a complex enterprise environment.

This role will suit a highly capable Business Analyst who can confidently bridge the gap between business stakeholders and technical teams, with a strong understanding of Salesforce, data flows, integrations, and business process analysis. You will play a critical role in documenting current and future-state processes, understanding how data moves across systems, and ensuring business rules and downstream impacts are clearly understood and captured.

Key Responsibilities:

• Lead workshops with business and technical stakeholders to gather, analyse, and document requirements.
• Map end-to-end business processes using BPMN, Visio, or similar process modelling tools.
• Analyse Salesforce data models and document data structures, re...