Technical Client Manager

Role overview

As a Technical Client Manager, you will be fully competent and responsible for the day to day delivery of the technical support tasks, processes and delivery of client implementations (new clients, additional markets, additional products and re-implementations). You will contribute towards delivering efficient, quality implementations across Tradedoubler products and quality support to clients & colleagues within agreed SLA’s.
 
This role is a largely client-facing support/technical support and project management role, working towards deadlines with fast turn-around-times. You will also need to present technical solutions to non-technical people, as well as developers.

Main Responsibilities

Manage the Tradedoubler affiliate platform on behalf of our advertisers

Answer and resolve technical questions from customers and colleagues.

Maintain continuous contact with customers in a proact...