Technical Customer Care Specialist – SaaS Support

Qualifio, located in Cataluña, is hiring a technical first-line specialist for their Customer Care team. This role involves diagnosing clients' issues with marketing platforms and providing solutions. You will handle requests, manage tickets, and lead investigations to improve customer experiences.

The ideal candidate holds a degree in computer science or has equivalent experience, with strong technical skills in web applications, HTML, REST APIs, and SQL. Fluency in French and English is required, and Spanish is a strong plus. The position offers a full-time contract with excellent benefits including health insurance and meal vouchers.