Technical Customer Success Manager, UK (remote)

About the Role

We’re hiring a Technical Customer Success Manager to own and grow some of our most strategic enterprise accounts. This is not a temporary or project-based role—you are the long-term owner of the customer relationship, accountable for adoption, performance, and ongoing outcomes. Acting as an embedded partner, you will work directly with customer product, engineering, and operations teams to design, deploy, and continually optimize solutions on Nash’s platform.

This role sits within our Customer Success organization and blends strategic account leadership with hands‑on technical problem solving. You will drive adoption, reduce defects, improve operational performance, and ensure customers realize meaningful business impact. In short: you own the account, the results, and the success of the partnership.

Responsibilities

• Own enterprise customer accounts end-to-end — act as the single point of accounta...