Technical Customer Support Exec. (B2B SaaS)

VoucherCart is a market-leading cloud-based sales platform that empowers businesses across various sectors, including hospitality, retail, leisure, and health and wellness, to effectively sell their products and services as vouchers, gift cards, memberships, and tickets. Operating globally, VoucherCart provides cutting‑edge technology alongside expert consultancy to help clients maximize revenue through customer acquisition and retention strategies. By leveraging VoucherCart, businesses experience enhanced sales and profitability across all digital channels while maintaining full control over their offerings.

Role Description

This is a full‑time, on‑site role based in Edinburgh for a Technical Customer Support Executive. The role involves providing exceptional customer support to clients, ensuring technical issues are resolved efficiently, and assisting with inquiries related to the platform. Responsibilities include offering online support, achieving customer s...