Technical D365 BC Business Analyst

Description Our client seeks an experienced Technical D365 Business Central (BC) Business Analyst to bridge the gap between Phase 1 and Phase 2 of their D365 BC implementation. Having recently gone live with core modules, they are experiencing a ticket backlog with their implementation partner and are seeking to optimize their internal use of BC and fast-track Phase 2 preparation. This role will work in close collaboration with 12 departmental stakeholders, each with specialized training in their functional areas of BC.

Key Responsibilities:
• Serve as a technical liaison between business stakeholders and the D365 BC system, ensuring optimal use and understanding of functionality in each department.
• Remediate incoming ticket backlog, prioritizing, triaging, and fixing functional and technical issues to reduce dependency on costly external partners.
• Partner with stakeholders to train, support, and drive adoption, ensuring users become power users of BC within their...