Technical Instructional Designer (Bogotá)

Responsibilities

• Design and develop on‑demand, video‑based, instructor‑led, virtual‑instructor‑led, and blended learning courses and programs for Empresa confidencial Forte software solution offerings and applications.
• The target audiences for these programs include Empresa confidencial Forte employees as well as our merchant and partner customer base.
• Review technical documentation and existing course materials, and interview SMEs for the purpose of developing instructional materials.
• Collaborate with end users to define and identify business procedures and establish content and documentation.
• Collaborate with Subject Matter Experts (SMEs) to collect and interpret information.
• Utilize and update training materials using Empresa confidencial Quality and Document Control requirements.
• Deliver train‑the‑trainer programs for Empresa confidencial Forte staff and job‑specific trainers as identified throughout the orga...