Technical Operations Agent - India

Catch it before it breaks. Keep sport live when it
matters most. Spiideo powers live sports video for thousands of
clubs, leagues and broadcasters worldwide. Cameras roll
automatically across stadiums and pitches every evening, every
weekend, all year round. When the final whistle blows, the footage
needs to be there. When a stream drops at 22:45 on a Sunday,
someone needs to be on it before the customer even notices. That
someone is you. About the role As a Technical Operations Agent you
are 3rd line technical support outside European and North American
office hours. While customer support handles customer contact and
game day operations agents monitor individual broadcasts, your
focus is the system itself: the infrastructure and pipelines that
everything else depends on. Your job is not to wait for alerts. It
is to spot patterns, catch issues early and keep the platform
running smoothly when no one else is watching. You are also the
techni...