Technical Operations Agent - India

Catch it before it breaks. Keep sport live when it matters most. Spiideo powers live sports video for thousands of clubs, leagues and broadcasters worldwide. Cameras roll automatically across stadiums and pitches every evening, every weekend, all year round. When the final whistle blows, the footage needs to be there. When a stream drops at 22:45 on a Sunday, someone needs to be on it before the customer even notices. That someone is you. About the role As a Technical Operations Agent you are 3rd line technical support outside European and North American office hours. While customer support handles customer contact and game day operations agents monitor individual broadcasts, your focus is the system itself: the infrastructure and pipelines that everything else depends on. Your job is not to wait for alerts. It is to spot patterns, catch issues early and keep the platform running smoothly when no one else is watching. You are also the technical resource that 1st and 2nd line support an...