Technical Project Manager

If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.

Role Overview

We are seeking a seasoned Project Manager to lead and govern Application Managed Services (AMS) engagements. The role will be responsible for end-to-end program delivery, client relationship management, service excellence, and continuous improvement across the engagement.

Key Responsibilities

Program Governance & Delivery

• Own and manage large-scale AMS programs (L1/L2/L3 support, enhancements, upgrades).
• Define and implement governance models, including SLAs, KPIs, and reporting frameworks.
• Ensure adherence to ITIL processes (Incident, Problem, Change, Release management).

Client & Stakeholder Management

• Act as the primary point of contact for senior client stakeholders.
• Build strong relationships and ensur...