Technical Representative (Must hold a valid license of the Airbus Helicopters Range))

Job Description

The South African Customer Centre of a world market leader in the helicopter industry is recruiting a Technical Representative (must hold a valid license on the Airbus Helicopters range).

The Technical Representative will have overall responsibility of field technical support for a given customer base (geographical or account based). Acting as the principal point of contact for Airbus Helicopters South Africa customers for all technical queries, complaints, etc., the Representative is responsible for relaying technical information to the customer based on company guidelines.

The Representative will visit customers and relay information back to the customer centre through the Customer Visits Report Portal on WebTek after each visit.

Eligible candidates must hold a valid license on the AH range.

Field Technical Representation

• Providing guidance to the customer on recommended best practices as per company’s gu...