Technical Support Analyst

We focus on creating the best loan origination system (LOS) available. The Mortgage Cadence Platform (MCP) is your all-in-one solution, whether you need a pre-configured or highly-customizable platform.

MCP’s end-to-end LOS includes our top-rated point-of-sale, with an open architecture and robust APIs for seamless integration of niche technologies. Automated workflows and intuitive design tools deliver a customizable, outstanding experience for both borrowers and users

Job Responsibilities

• Provide advanced technical support for web-based loan origination systems (LOS), ensuring timely resolution of issues
• Troubleshoot and resolve complex technical problems across applications, APIs, integrations, and system configurations
• Analyze error logs, system behavior, and service connections to identify root causes of issues
• Support and maintain cloud-based environments, including Azure services and related infrastructu...