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Technical Support Analyst II/Sr

CSG

Bengaluru, Karnataka, India Full time June 05, 2026
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Opportunity Description

Hi, We are excited to learn more about you and your unique background. We are excited to learn more about you and your unique background.

At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer.

We are looking for a Technical Support Analyst who will:

Support & Operations

  • Provides Level 2 support to customers, resolving technical issues in live production environments.
  • Experience in ticket and queue management
  • Liaises with Level 2 (Operation support), Level 3 (PS), and Level 4 (R&D) teams for issue resolution.
  • Drives process improvement to meet SLAs and service expectations.

    •  Work Conditi...

    Full time Computer Occupations

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    Opportunity Details

    Location Bengaluru, Karnataka
    Country India
    Type Full time
    Category Computer Occupations
    Posted June 05, 2026
    Deadline July 15, 2026

    About CSG

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    CSG

    Bengaluru, India

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