Technical support consultant - istore cape gate, cape town

i Store is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 40 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

The i Store Technical Support Technicians are a combination of technically strong individuals with great people skills.

Your role would be to provide technical support to the i Store customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to i Store customers when required as well as exceptional and professional quality support service.

You need to have: Completed Matric and IT qualification (minimum A+/N+) Experience in Helpdesk/1st Line Support The right person for this role is someone with: Tenacity , that demonstrating enthusiasm and urgency, as well as striving for excellence, ...