Technical Support Engineer (80-100%)

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

Position Reports To

Service Team Leader

Your Role and Responsibilities

In this role, you will have the opportunity to provide technical assistance to internal and external customers and ensure timely and cost-effective support in accordance with guidelines. Each day, you will contribute to customer satisfaction by executing support work according to customer expectations. You will also showcase your skill in customer service by ensuring customer retention through delivering high-quality customer experience.

You will be mainly responsible for

• Providing hardware support for ABB UPS (Uninterruptible Power Source) and PCS (Power Conditioning) products via our ticketing system, phone, or email, incl...