Technical Support Engineer, S. EU

Pylontech is a leading global provider of Battery Energy Storage Systems (BESS), renowned for its innovative solutions in the energy storage sector. Established in 2009 and headquartered in Shanghai, China, Pylontech has become a prominent player in the industry, delivering over 4.5 GWh of energy storage capacity across more than 80 countries. The company's product portfolio includes advanced lithium iron phosphate (LiFePO4) battery systems, such as the FORCE-H and FORCE-L series, known for their high cycle stability, modular design, and compatibility with various hybrid inverters.

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Job Responsibilities:

• Conduct technical discussions during the pre‑sales phase to thoroughly understand customer needs and provide professional guidance in configuring appropriate solutions.
• Respond promptly and accurately to technical inquiries from customers during the pre‑sales stage.
• Design and deliver customized technical solutions, incl...