Technical Support Engineer, Senior 1

Technical Support Engineer, Senior 1
Technical Support Hybrid Remote , Hyderabad, India

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We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.

We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Technical Support Engineer, Senior 1 and help us do what we do best: propelling business forward. Learn More about us (https://www.youtube.com/watch?v=_dLQYerfF-c) .
Overview: Provides technical support to customers and other departments. Handles technical issues of highest complexity without supervision. Trains and mentors junior staff members. Specialized in multiple technical areas/products with strong understanding and experience on other areas including customer care skil...