Technical Support Engineer with 1 years of experience in SaaS, and API integration platforms.

Job description: Job Title: Technical Support Engineer with 1 years of experience in SaaS and API integration platforms Job Overview SDC Business Solutions is looking for a motivated and detail-oriented Tech Support Executive for API Automation. The candidate will be responsible for assisting clients with API integrations, troubleshooting technical issues, and ensuring smooth automation workflows. Key Responsibilities Provide technical support for API-based applications and automation systems Integrated WhatsApp Business API (WABA) with webhook-based message handling, delivery tracking, and automated agent-routing logic for enterprise clients. Monitor and troubleshoot API integration issues Assist clients in configuring and using APIs effectively Test APIs using tools like Postman Coordinate with the development team for issue resolution Maintain reports and technical documentation Ensure timely response and resolution of customer queries Required Skills Basic understanding of APIs and...