Technical Support Officer

Inbox Business Technologies is a leading IT and services company and we're looking for a Technical Support Officer to join our team. The successful candidate will be responsible for providing technical support and assistance to our clients. This is a unique opportunity to join a dynamic and growing team and to learn new skills in the IT industry.

Employment Type: Contractual employment

Responsibilities

• Provide technical support operations across the organization, ensuring optimal performance and uptime of IT systems and services.
• Administer, manage, and monitor desktops, laptops (domain and non-domain), printers, scanners, and other peripheral devices.
• Deliver end-user support onsite, remotely, and over the phone for hardware, software, and network-related issues.
• Troubleshoot and resolve issues related to Windows OS, Microsoft Office Suite, email clients, browsers, and business applications.
• Manage servic...