Technical Support & Service Specialist

Technical Support & Service Specialist

US Accounts

Remote | US Time Zone | Contract-Based

This role requires troubleshooting physical/electrical equipment and is not a traditional customer service or software support role.

We are building out ProSun's Philippines technical service team — and we are looking for the person who will help us raise the bar.

This is not a call center role. This is a frontline, customer-facing position on a lean, fast-moving team that operates like a startup — with the backing of a 30-year-old, profitable US company behind it. If you are technical, self-motivated, and ready to own the customer experience from first call to resolution, read on.

Compensation & Benefits

We lead with this because we believe transparency matters.

·        Base Salary: PHP 70,000 – PHP 80,000 / month, based on experience and qualifications

·        Performance ...