Technical Support Specialist (CSM Track) - Remote

Technical Support Specialist (CSM Track) Customer Success Team | Reports to Head of CS | East Coast, US-based, Fully Remote About Guidebook Guidebook is the leading mobile app platform for events and engagement, with a strong focus on higher education. Universities and colleges across North America use Guidebook to run admissions events, orientation programs, and campus engagement that bring their student communities together. We are a small, ambitious team building a category-defining product, and we love working with people who care about education, technology, and craft. *Note: A short video is required with your application and cover letter. Details below in the What to Provide With Your Application section. About the Job Our Customer Success team is small, technical, and ambitious, and we are looking for two Technical Support Specialists to join us - both with a strong opportunity to grow into Customer Success Manager roles, with the hope that this happens within the first year. H...