Technical Support Specialist

Role: IT Helpdesk Technician (Tier 2)

Location: Barranquilla – Colombia

Onsite Requirement: Must be able to travel to the onsite location 1–2 times per week to support IT asset distribution and other activities.

Work Environment: Colombian and international teams.

Work Hours: Full-Time – Monday to Friday, between 7:00 AM – 6:00 PM (COL) .

Time Zone: Rotating U.S. Time Zone Schedule .

On-Call & Holiday Coverage:

While the team generally follows Colombian holidays , due to the nature of the role there may be occasions where IT team members are required to provide support during holidays or weekends as part of a rotating on-call schedule , depending on operational needs. Overtime compensation applies when applicable.

Salary Range: $4,602,000 COP per month.

Contract Type: Long-term.

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