Technical Training Unit Manager at Intact

Lead a dynamic team as Technical Training Unit Manager with Intact in Canada. This hybrid role focuses on enhancing performance through collaboration and continuous improvement in training processes.
At Intact, we’re seeking a Technical Training Unit Manager to support our growing Claims Learning & Development team. You will guide a team of trainers in delivering engaging technical training for new Claims employees. Emphasizing a people-first approach, you’ll ensure training effectiveness and foster a culture of collaboration and quality.
Key Responsibilities:
• Lead and develop trainers in a motivating environment
• Create onboarding and training pathways for new hires
• Collaborate with national L&D teams for consistent messaging
• Implement performance indicators for training effectiveness
• Contribute to training project updates and rollouts
Requirements:
• Minimum 4-5 years of management experience
• Strong understanding of Claims operations in Quebec...