Technology Support Analyst

A long-established and trusted global brokerage firm is seeking a proactive and technically proficient Technology Support Analyst to strengthen the operations department within a dynamic Forex and CFD environment. With over 30 years of industry presence, this firm has built a solid reputation for transparency, innovation, and client success, offering a broad range of CFD products including forex, commodities, indices, and more.

Hybrid, Dubai, UAE

• Provide Tier 1 and Tier 2 support for hardware, software, and network-related issues via phone, email, and in-person channels.
• Diagnose and resolve technical incidents and service requests in a timely and professional manner.

• Administer and maintain cloud-based servers ensuring uptime, performance, security, and data integrity.
• Monitor system healt...