Technology Support Engineer

Project Role: Technology support engineer

Project role description: Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement requests for change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service‑management teams with issue analysis and resolution.

Must have skills: Network infrastructures

Minimum experience: 7.5 years of experience is required.

Educational qualification: 15 years full‑time education.

Summary: The full stack hybrid network engineer is responsible for the operations and management of hybrid network infrastructures. This role specializes in maintaining core routing and switching, cloud networking, SDWAN, and SASE platforms. The engineer leverages automation, scripting and AI‑aided observability tools including Agentic AI frameworks to ensu...