Telecaller

Job Description:
We are seeking a dynamic and student-friendly telecaller to support the university’s admissions and outreach process. The role involves interacting with prospective students, providing course information, and guiding them through the admission process.
Key Responsibilities:
Make outbound calls to prospective students who have shown interest in university programs
Handle inbound inquiries regarding courses, admissions, eligibility, and fees
Provide accurate information about academic programs, campus facilities, and career opportunities
Follow up with leads via calls, SMS, or email to encourage application completion
Maintain and update student databases and CRM systems
Schedule campus visits, counseling sessions, or virtual meetings
Assist the admissions team in achieving enrollment targets
Address student queries and escalate complex issues when necessary
Required Skills & Qualifications:
Excellent communication skills in English, H...