Telecaller

Job Description:

We are seeking a dynamic and student-friendly telecaller to support the university’s admissions and outreach process. The role involves interacting with prospective students, providing course information, and guiding them through the admission process.

Key Responsibilities:

• Make outbound calls to prospective students who have shown interest in university programs
• Handle inbound inquiries regarding courses, admissions, eligibility, and fees
• Provide accurate information about academic programs, campus facilities, and career opportunities
• Follow up with leads via calls, SMS, or email to encourage application completion
• Maintain and update student databases and CRM systems
• Schedule campus visits, counseling sessions, or virtual meetings
• Assist the admissions team in achieving enrollment targets
• Address student queries and escalate compl...