Telehealth Implementation Manager

ROLE SUMMARY The Telehealth Implementation Manager owns the provider adoption, training, and patient-facing communications wrapper around telehealth deployments funded under state RHTP awards.

The role does not perform clinical telehealth integration but rather ensures that hub-and-spoke models, tele-stroke, tele-ED, and pediatric virtual care services are adopted, used, and measured at participating rural facilities.

KEY RESPONSIBILITIES Lead provider and staff adoption planning for telehealth deployments at rural hospitals, clinics, and FQHCs.

Develop training, super-user programs, and ongoing support workflows for telehealth services.

Design and execute patient-facing communications campaigns to drive utilization of new telehealth services.

Coordinate with telehealth platform partners (e.g., Avel eCARE, Teladoc, Amwell) on rollout sequencing and connectivity readiness.

Track utilization, adoption, and satisfaction metric...