Telesales （Mandarin + English) | 10 August intake

Telesales (Mandarin + English) | 10 August intake

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Openings Telesales (Mandarin + English) | 10 August intake

About the job Telesales (Mandarin + English) | 10 August intake

• Basic Salary RM 2500 - RM 3000

Responsibility

• Contacting customers to prompt them to place orders, understand their purchasing decisions
• Contacting customers to upsell them remotely
• Dealing with customer concerns, spoken and unspoken
• Recording customer feedback and information from conversations in our database
• Working with team manager and team members to identify errors in the companys processes which affect customers purchasing decisions
• Working with team and other department members to resolve customer issues e.g. finance, payment reconciliation, deliveries

Requirements

• Fresh Grad...