Telesales QA Specialist | Call Coach & Quality Insights

Cartrack is seeking a Quality Analyst Specialist - Telesales to join our vibrant team in Kuala Lumpur. This role involves assessing inbound and outbound sales calls, providing feedback to agents, and collaborating with team leads to ensure quality standards are met.

The ideal candidate will have a strong background in sales call audits, analytical skills, and a minimum of one year’s experience in coaching agents. This is an excellent opportunity to be part of a fast-growing company that values innovation.