TELUS Product Care Specialist Role

Enhance customer experiences with TELUS as a Product Care Specialist. Utilize your tech skills and interpersonal abilities to provide tailored solutions and dynamic customer engagement.
This role is crucial in delivering exceptional service and creating meaningful customer interactions both online and in-store. You will provide repair and replacement estimates while collaborating with a dedicated team. Adaptability is essential, as you will also manage a flexible work schedule that may include weekends.
Key Responsibilities:
• Provide tailored solutions using advanced technology
• Conduct customer engagements across various platforms
• Track and measure performance within a high-achieving team
• Collaborate with team members for effective service delivery
• Ensure timely repair and replacement estimates
Requirements:
• Excellent interpersonal communication abilities
• Willingness to work an adaptable schedule
• Background in technology or customer servi...