Opportunity Description
Shape the future of product operations at TELUS as a Framework Specialist. Facilitate seamless digital solutions for optimal team enablement and customer experiences.
In this pivotal role, you'll act as the “Architect of Flow,” transforming processes into actionable workflows that every team can utilize. Your expertise will be crucial in coaching product teams, building consensus, and driving the adoption of a standardized operating model. You'll work closely with stakeholders to address pain points and ensure a cohesive approach across the board.
Key Responsibilities:
• Standardize the end-to-end product lifecycle processes
• Own and update the Product Taxonomy governance
• Translate needs into practical tool implementations
• Develop detailed “How-To” guides and visual process maps
• Identify and resolve workflow bottlenecks through assessments
Requirements:
• Minimum 5 years in product operations or consulting
• Excellent communication and stakeholder m...
In this pivotal role, you'll act as the “Architect of Flow,” transforming processes into actionable workflows that every team can utilize. Your expertise will be crucial in coaching product teams, building consensus, and driving the adoption of a standardized operating model. You'll work closely with stakeholders to address pain points and ensure a cohesive approach across the board.
Key Responsibilities:
• Standardize the end-to-end product lifecycle processes
• Own and update the Product Taxonomy governance
• Translate needs into practical tool implementations
• Develop detailed “How-To” guides and visual process maps
• Identify and resolve workflow bottlenecks through assessments
Requirements:
• Minimum 5 years in product operations or consulting
• Excellent communication and stakeholder m...
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