Temp Claim Administrator (12 months) #JTL

· Ensure accurate policy details (validity, policy number, coverage) input to prevent rework or manual corrections to achieve higher STP rates.

· Cross-check different system.

· Document preparation task including merge, split documents in one submission by determine the policy benefits and provider types.

· Optimize workflows based on high volume claims and achieve it within same day turnaround time.

· Liaise with and follow up with claimants, policyholders and agents on outstanding requirements (if any)

· Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep, ) to achieve claims business objectives.

· Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices.

·Any other ad-hoc assignments assigned by supervisor.